Terms of Service | Roundexa

1. Acceptance of Terms

By creating an account or using Roundexa ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service. These terms apply to all users, including free and paid users.

2. Description of Service

Roundexa is an AI-powered mock interview platform that helps students and job seekers practice for interviews. The Service includes resume analysis, AI-generated questions, and automated feedback powered by OpenAI's language models.

3. Account Registration

You must provide a valid phone number and complete OTP verification to register.
You are responsible for maintaining the security of your account.
You must be at least 13 years old to use the Service.
One account per person — creating multiple accounts to gain extra free credits is prohibited.

4. Credits and Payments

New users receive 50 complimentary credits on account creation.
Additional credits can be purchased via Razorpay (UPI, credit/debit cards, netbanking).
Credits are non-transferable and can only be used within your account.
Credits do not expire.
All prices are in Indian Rupees (INR) and are inclusive of applicable taxes.
Payments are processed by Razorpay. By making a payment you also agree to Razorpay's terms.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose.
Attempt to reverse-engineer, scrape, or copy the AI models or prompts.
Upload resumes or content that belongs to another person without their consent.
Circumvent credit deduction through technical means.
Share your account credentials with others.

6. AI-Generated Content Disclaimer

Interview questions and feedback are generated by AI (powered by OpenAI) and may not always be accurate, complete, or applicable to every situation. Roundexa's feedback is for practice purposes only and does not guarantee employment or interview success. Always verify information with authoritative sources.

7. Intellectual Property

All content, design, and code on Roundexa is the property of Roundexa and protected by applicable intellectual property laws. You retain ownership of the resume and interview content you upload. By uploading, you grant Roundexa a limited licence to process that content to provide the Service.

8. Limitation of Liability

To the maximum extent permitted by law, Roundexa shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability to you shall not exceed the amount you paid us in the 3 months preceding the claim.

9. Service Availability

We strive for 99% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance where possible. Credits will not be deducted during confirmed service outages.

10. Termination

We reserve the right to suspend or terminate accounts that violate these Terms. You may delete your account at any time by contacting support@roundexa.com. Unused credits are non-refundable upon voluntary account deletion, except as described in our Refund Policy.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance. Material changes will be notified via the platform.

13. Contact

Questions about these Terms? Email us at support@roundexa.com.